In this policy, the words “we”, “our”, and “us” refer to Stellar IAS Academy and/or its app Lurnooz and the privacy mechanism outlined identify personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information.
Stellar IAS Academy has taken all reasonable precautions to treat Personal Information as confidential with industry standards that it has implemented to protect from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.
User are allowed to access the Platform, register for courses and avail services available with Stellar IAS Academy. After buying a course a users will be asked for a proof of identity, a picture or any other document to establish the identity of the user. Stellar IAS Academy may, in future, include other optional requests for information from the User to help Stellar IAS Academy to customize the Platform to deliver personalized information to the User. Without User’s agreement, Stellar IAS Academy will not share, rent or sell any Personal Information with third parties in any way other than what is disclosed in this Policy. Stellar IAS Academy may keep records of telephone calls received and made for making enquiries, registered courses, feedback or other purposes for the purpose of rendering services effectively and efficiently.
D. Personal Information
“Personal Information” shall mean the information which identifies the User, name, identification number, email address, age, phone number, password or any financial account information provided to Stellar IAS Academy at the time of registration or any time thereafter.
E. Automatic Information Collection
Our system collects information that is sent over the internet without your control. Some examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we use to keep a record of the users enrolled in our courses and meet the legal requirements in case a legal violation occurs from the side of the user. We will share the information with the legal authorities under the law of the land.
F. Information Security
To protect the security of your Personal information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. To prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer, laptop or any other device through which your account can be accessed. Be sure to sign off when finished while using a shared computer.
G. Use of your personal information
While availing our services you will provide access to Stellar IAS Academy with your Personal Information. If that information is wrong, you can request us to modify or delete the same. Stellar IAS Academy will take all reasonable measures to ensure that the Personal Information is modified and used for rendering services to you and as otherwise in compliance with laws. When editing or deleting Personal Information, we may ask you to verify your identity before we can act on your request. Stellar IAS Academy may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent. Stellar IAS Academy shall use your Personal Information to communicate with you. The said communication can either be by calls, text or emails. If at any time you wish to not receive any communication from our end you can opt-out of the same by writing to us on email@example.com
Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of Stellar IAS Academy, our users or the public as required or permitted by law.
User choices with regard to access of information
Stellar IAS Academy
does not make any unsolicited calls or otherwise market any products or services, except for in relation to the purpose for which such information has been provided or taking any feedback, addressing any complaints, informing you about new features or free/paid courses. User shall not disclose their Personal Information to any third parties that are not authorised by Stellar IAS Academy and verify the identity of such person who seek information. Stellar IAS Academy will communicate with the Users through call, SMS, email or notices posted on the Platform or through any other means available, which shall include but not be limited to text, other forms of messaging, calls etc. Should you evidence any violation of our terms and policies, please write to us at firstname.lastname@example.org and report such incident.
All the information provided to Stellar IAS Academy by you as a User confirms that the same including sensitive Personal Information, is true, accurate and voluntary. User has the right to withdraw information at any time, in accordance with the terms of this Policy and the Terms of Service.
Report, Analysis & Confidentiality
Stellar IAS Academy may have to use Personal Information without reference to any persona or identity for research, statistical analysis and business intelligence purpose and may transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
All Stellar IAS Academy employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every User’s sensitive personal data and information.
Sharing of Information
Stellar IAS Academy may use the name and picture of the user in order to promote it’s platform. This usually happens if any of our users enrolled in our paid courses succeeds in the examinations for which the courses are meant for.
Stellar IAS Academy may also disclose or transfer User’s personal and other information which a User provides, to another third party as part of reorganization or a sale of the assets of Stellar IAS Academy. Any third party to which Stellar IAS Academy transfers or sells its assets will have the right to continue to use the personal and other information that a User provide to us.
To the extent necessary to provide Users with the services on the Platform, Stellar IAS Academy may provide User’s Personal Information to third party contractors who work on behalf of or with Stellar IAS Academy to provide Users with such services, to help Stellar IAS Academy communicate with Users or to maintain the Platform. Generally, these contractors do not have any independent right to share this information, however certain contractors who provide services on the Platform, including the providers of online communications services, online payment gateway services, will have rights to use and disclose the Personal Information collected in connection with the provision of these services in accordance with their own privacy policies.
Revision of terms & Grievance reporting
Stellar IAS Academy may update or amend this Policy at any time, with or without advance notice. In the event there are significant changes in the way Stellar IAS Academy treats User’s personally identifiable information, Stellar IAS Academy will display a notice on the Platform or send Users an email. Stellar IAS Academy’s current Policy applies to all information that Stellar IAS Academy has about Users and their account.